Shipping policy
Shipping Policy
Order Confirmation
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Upon receiving your order, we automatically verify inventory availability to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available, we will process the charges and submit the order for shipment.
Shipping Destinations
We currently only ship to addresses within the contiguous United States.
Please note: We do not ship to P.O. Boxes, Alaska (AK), Hawaii (HI), or international addresses.
Shipping Costs
- Orders over $100: FREE Standard Ground Shipping
- Orders under $100: Flat rate of $15.95
Shipping & Handling Timelines
To ensure Google and our customers have the most accurate delivery estimates, please review our processing and transit times below. Our business days are Monday through Friday, excluding federal holidays.
- Order Cut-off Time: 5:00 PM EST
- Handling Time: 1 to 5 business days (Monday – Friday). This is the time it takes for us to process your order, process your payment, and prepare the item for carrier dispatch.
- Transit Time: 3 to 7 business days (Monday – Friday). This is the time it takes for the carrier to deliver the item to your doorstep once it has left our warehouse.
Total Expected Delivery Time: 4 to 12 business days from the date the order is placed.
Tracking Information
We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided at checkout. If you do not receive tracking information from us within 6 business days of your order, please feel free to follow up with us at sales@elevatedbarco.com.
